You may expect your new employees to make mistakes from time to time, but you do not want to run the risk of losing the business of your most valuable clients. In other words, you will need to train your staff using real life scenarios, however, having them work in a more controlled environment will produce the best possible results. If you have a call center and your workers are expected to answer incoming phone calls, they will have to learn how to think on their feet as well as understand all of your company policies. If you give your new trainees a stack of lottery leads you can get an accurate idea of just how skilled they are. With a telephone and a script, an adaptive employee should be able to make a good impression on callers in a relatively short period of time. If you find that your new employees need more intensive training they can practice away until they get it right.

The fact of the matter is that training employees is expensive and time consuming. Unless you have full-time trainers on staff, it may be months before your new employees are ready to get on the phones while unsupervised. By using lottery leads, you can substantially cut down on the time that it takes for your workers to learn the ropes. Ask for progress reports, give them a final training test and you will instantly know when the time for them to start making calls has come.